Who we are
KabadMandi is operated by ASRAJ SKRAP SOLUTIONS PVT LTD. This policy explains how we handle personal information when you use the KabadMandi website or mobile application to explore scrap collection services, manage an account, or book a pickup.
Information we collect
We collect information needed to provide and support doorstep scrap collection services, including:
- Contact details, such as your name, mobile number and email address when you provide one.
- Pickup details, such as your address, locality, preferred pickup date and time, selected scrap materials, quantities and booking notes.
- Account, authentication and service records, including one-time-password verification, booking history, support requests and communications with us.
- Limited technical information needed to operate and secure the website or app, such as device, browser, network and error information.
How we use information
We use information to create and secure your account, arrange and communicate about collections, respond to support requests, improve reliability, protect against fraud or misuse, and meet legal obligations where applicable.
When information is shared
We do not sell your personal information. We share only the information necessary to provide our services with authorised collection personnel and service providers that help operate the platform, such as hosting, communications and verification providers. We may also disclose information where required by law or to protect the rights, safety or security of KabadMandi, our users or others.
Storage, security and retention
We use reasonable administrative, technical and organisational safeguards to protect personal information. We retain information only for as long as needed to provide services, resolve disputes, enforce agreements and meet legal obligations, after which it is deleted or anonymised where practical.
Your choices and requests
You may ask to access, correct or delete personal information associated with your KabadMandi account, subject to legal and operational requirements. Email hi@kabadmandi.com with the subject line “Privacy request” and the mobile number linked to your account. We may need to verify your identity before acting on a request.
Children's privacy
KabadMandi is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Changes and contact
We may update this policy when our services or legal requirements change. We will post the revised version here and update the “Last updated” date. For privacy questions or requests, contact KabadMandi at hi@kabadmandi.com.